Refund & Cancellation Policy

1. Subscription Plans (Premium & Premium+)

Premium and Premium+ are recurring monthly subscriptions. You may cancel your subscription at any time from your account's billing portal. When you cancel:

• You keep full access to your plan's features until the end of the current billing period
• Your plan will not renew or be charged again after that
• No partial refund is issued for the unused portion of the current billing period

2. Boost Payments

A Boost is a one-time, pay-what-you-want payment that immediately increases a startup's ranking visibility on the platform. Because the effect of a Boost is applied instantly and is not a recurring charge, Boost payments are non-refundable once processed, except where required by law or in cases of a verified duplicate or erroneous charge.

3. Billing Errors

If you believe you were charged in error — for example, a duplicate charge or a charge after you cancelled — contact us within 7 days of the charge at the email below, and we will investigate and issue a refund if warranted.

4. How Refunds Are Processed

Approved refunds are issued to the original payment method through our payment processor, Dodo Payments, and may take several business days to appear depending on your bank or card issuer.

5. How to Cancel

Go to the Add Startup page while signed in and use the "Manage billing" option shown for active subscriptions, which opens your billing portal where you can cancel or switch plans.

6. Contact

For billing questions, cancellations, or refund requests, contact us at letscode@lets-code.co.in.